Talent Acquisition Operations Lead

Talent Acquisition Operations Lead

The searches are growing faster than the system behind them. You are the one who builds that system, and coaches the recruiters running inside it.

Remote · Latin America · Full-time · Independent Contractor · Monday to Friday · 9 AM-5 PM ET

Why this role exists

Our client is a growing talent business that connects exceptional Latin American professionals with US companies, scaling through referrals and repeat business. The recruiting is happening, but the operation behind it is still being built: no shared standard for how a search runs, limited visibility into pipeline health, and practices that work for one recruiter and never make it to the next. They need someone to own that.

What you'll own

• Lead and support recruiters and sourcers across multiple searches
• Pipeline health, recruiter capacity and search progress. You know which searches are stuck and why
• Practical recruiting processes, standards and metrics that people actually use
• Sourcing and screening strategy across different types of roles
• The ATS and CRM, organized so the data can be trusted
• Bottlenecks: you find them, and you turn what works into something repeatable
• Coaching the team, and stepping into searches yourself when a search needs it
• A working partnership with leadership to keep improving the operation

Why this is interesting

• You are building the operation, not maintaining one. What you define is how this company recruits
• Recruiters to develop, and full ownership of how the team works: sourcing, screening, standards, metrics
• A team that runs on AI tools across the whole process, with room to bring in more of it
• Enough volume and variety of searches to get very good at this, very fast

What we're looking for

• 4 or more years in recruiting, talent acquisition, staffing or recruiting operations
• Experience as a recruiter, ideally leading or mentoring other recruiters
• Deep understanding of sourcing, screening, pipelines and recruiting metrics
• You manage several searches at once without losing track
• Hands-on with an ATS or CRM: Recruit CRM, Greenhouse, Ashby, Workable, Lever or similar
• English C1, written and spoken
• Organized, analytical, and comfortable doing the work yourself, not only directing it

Bonus

• Staffing or recruitment agency experience
• Building or improving recruiting processes
• Recruiting across LATAM or internationally
• Recruiting automation or AI tools

What success looks like

First 90 days

A clear operating process for your recruiters is documented and in use. You have real visibility into search and pipeline health, and expectations and metrics for the recruiting team are defined.

Ongoing

Searches move on a steady cadence, and you see the next step coming before it turns into a blocker. The recruiting team runs on clear metrics that everyone knows and tracks. Recruiters work from one shared standard and get better quarter over quarter, and leadership makes hiring decisions from pipeline data it trusts.

Why Puente

Puente connects experienced Latin American professionals with growing US companies. We do not operate as a generic job board: we selectively match candidates with active roles and guide them through the hiring process.

3% acceptance rate · 2,873+ professionals placed · 97% retention beyond 12 months · 18 countries · 100% remote

Hiring process

• Apply: resume plus three short video answers
• Puente screening: a WhatsApp intro, then a recruiter interview
• Interview with the hiring manager
• Background check and offer

Apply now

Submit your resume in PDF and record three short video answers about the role, around five minutes total. It is how we see how you communicate and how you think about the work.